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About Us

The Early Years

Laser Service Inc. was founded in 1989, primarily to provide service for AT&T at six local locations. Our purpose was to provide service and maintenance for large industrial laser printer systems; primarily covering Ricoh, Xerox, Cannon, Panasonic, and QMS Laser Printers. Even in 1990, we were focused on the important brands we still service today.

The Next Steps

From these tentative beginings, Laser Service Inc. has progressed to all brands of laser printers, 1800 clients, and have completed thousands of service calls: while still maintaining five of six original AT&T sites.

We are a member of Comptia A+, Greater Ohare association, and Elk Grove Chamber of Commerce


Continuing the Story…

In December of 2000, Laser Service relocated from a 1800sf facility to a 4000sf facility. We expanded our Depot Department for carry in service, as well as warehoused a large cross-section of parts. We began to offer extras like loaner printers, and expanded our software and consulting capabilities. Today we rely on state of the art dispatching software and advanced diagnostic equipment. Our technicians all receive formal ongoing training on the printers we service. Collectively, our employees hold over 100 certifications on leading manufacturers laser printers.

Laser Service Inc. Today

Our commitment to staying abreast of current technology and training has allowed us to become preferred service providers recommended on the web sites of Lexmark, Xerox, Tektronix, Okidata and Hewlett Packard. We are also partnered with these companies for assistance, tech tips, parts supply chain, and preferential pricing: which we pass along to our clients. We are a strong and reliable service company with a long history of coming through for our clients. As your printing needs progress, you can count on Laser Service to be right there with you.