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Common Questions

Laser Service Inc. has been in the business for over 20 years. Let our experts help answer some of your questions. If you do not see your question, please drop us a line and let us know.

What geographic area do you service?

We provide service in the greater Chicago area and the surrounding suburbs. This includes all of Cook County, DuPage County, Kane County, Lake County, as well as special calls into Wisconsin, Michigan, Indiana, and surrounding areas.

How does our company set up billing terms?

First calls are C.O.D until terms are arranged. Laser Service takes credit cards, checks, and cash. To set up terms or learn more, call us at 847-364-4446.

Does Laser Service take credit cards?

Yes, Laser Service takes all major credit cards including Visa, Master Card, American Express and Discover.

What kind of certifications do you have?

Laser Service is an HP and Lexmark partner. We are a warranty service provider for Xerox, OkiData, Brother, Samsung and Konica Minolta. We also have A+ and Novell computer certification.

What brands of label printers do you service?

Laser Service primarily works on Zebra, Datamax, and Sanyo. Call on other models.

What are Laser Service Inc.’s Normal Business Hours?

Laser Service’s normal business hours are M-F 8:30am – 5:00pm – With emergency contract service available 24/7. Printer depot drop off takes place during normal business hours.

What is emergency service? Does it cost more?

An emergency is a printer problem that stops the printer from reliably outputting copies. This can be image problems, communication problems, mechanical problems, and end of consumable stoppages. These can be intermittent or hard failure. Emergency service may take place during normal business hours, or after hours.

What is the diference between Service and Maintenance?

Maintenance (PMs) are routine cleanings and inspection of a normally working printer and is intended to avoid emergencies. Costs vary on this type of service and depend on the depth of cleaning and the number of printers.

What geographic area do you service?

We provide service in the greater Chicago area and the surrounding suburbs. This includes all of Cook County, DuPage County, Kane County, Lake County, as well as special calls into Wisconsin, Michigan, Indiana, and surrounding areas.

How does our company set up billing terms?

First calls are C.O.D until terms are arranged. Laser Service takes credit cards, checks, and cash. To set up terms or learn more, call us at 847-364-4446.

Does Laser Service take credit cards?

Yes, Laser Service takes all major credit cards including Visa, Master Card, American Express and Discover.

What kind of certifications do you have?

Laser Service is an HP and Lexmark partner. We are a warranty service provider for Xerox, OkiData, Brother, Samsung and Konica Minolta. We also have A+ and Novell computer certification.

What brands of label printers do you service?

Laser Service primarily works on Zebra, Datamax, and Sanyo. Call on other models.

What are Laser Service Inc.’s Normal Business Hours?

Laser Service’s normal business hours are M-F 8:30am – 5:00pm – With emergency contract service available 24/7. Printer depot drop off takes place during normal business hours.

What is emergency service? Does it cost more?

An emergency is a printer problem that stops the printer from reliably outputting copies. This can be image problems, communication problems, mechanical problems, and end of consumable stoppages. These can be intermittent or hard failure. Emergency service may take place during normal business hours, or after hours.

What is the diference between Service and Maintenance?

Maintenance (PMs) are routine cleanings and inspection of a normally working printer and is intended to avoid emergencies. Costs vary on this type of service and depend on the depth of cleaning and the number of printers.

What geographic area do you service?

We provide service in the greater Chicago area and the surrounding suburbs. This includes all of Cook County, DuPage County, Kane County, Lake County, as well as special calls into Wisconsin, Michigan, Indiana, and surrounding areas.

How does our company set up billing terms?

First calls are C.O.D until terms are arranged. Laser Service takes credit cards, checks, and cash. To set up terms or learn more, call us at 847-364-4446.

Does Laser Service take credit cards?

Yes, Laser Service takes all major credit cards including Visa, Master Card, American Express and Discover.

What kind of certifications do you have?

Laser Service is an HP and Lexmark partner. We are a warranty service provider for Xerox, OkiData, Brother, Samsung and Konica Minolta. We also have A+ and Novell computer certification.

What brands of label printers do you service?

Laser Service primarily works on Zebra, Datamax, and Sanyo. Call on other models.

What are Laser Service Inc.’s Normal Business Hours?

Laser Service’s normal business hours are M-F 8:30am – 5:00pm – With emergency contract service available 24/7. Printer depot drop off takes place during normal business hours.

What is emergency service? Does it cost more?

An emergency is a printer problem that stops the printer from reliably outputting copies. This can be image problems, communication problems, mechanical problems, and end of consumable stoppages. These can be intermittent or hard failure. Emergency service may take place during normal business hours, or after hours.

What is the diference between Service and Maintenance?

Maintenance (PMs) are routine cleanings and inspection of a normally working printer and is intended to avoid emergencies. Costs vary on this type of service and depend on the depth of cleaning and the number of printers.

What geographic area do you service?

We provide service in the greater Chicago area and the surrounding suburbs. This includes all of Cook County, DuPage County, Kane County, Lake County, as well as special calls into Wisconsin, Michigan, Indiana, and surrounding areas.

What are Laser Service Inc.’s Normal Business Hours?

Laser Service’s normal business hours are M-F 8:30am – 5:00pm – With emergency contract service available 24/7. Printer depot drop off takes place during normal business hours.

What is emergency service? Does it cost more?

An emergency is a printer problem that stops the printer from reliably outputting copies. This can be image problems, communication problems, mechanical problems, and end of consumable stoppages. These can be intermittent or hard failure. Emergency service may take place during normal business hours, or after hours.

What is the diference between Service and Maintenance?

Maintenance (PMs) are routine cleanings and inspection of a normally working printer and is intended to avoid emergencies. Costs vary on this type of service and depend on the depth of cleaning and the number of printers.